Shipping policy

  1. Shipping

1.1. We make national shipments within the Mexican territory. Grupo Moneban is not responsible for customs costs that may exist.

Orders are processed within 48 hours after the purchase made by the User. Once the order has been processed, the User will receive a confirmation email, as well as an email with the tracking number of their package.

Shipments are made by the company Marketful . If the tracking number is not received, the User may send an email to or call the number +52 ( 55)-4161-4849 to request the tracking number and track the order.

Domestic shipments in Mexico

Cost: 145 Mexican Pesos*

Delivery time: 3-5 business days

National shipments in Mexico

Cost: 175 Mexican Pesos*

Delivery time: 1-3 business days (depending on the distance from our warehouse to your location)

*These prices already include VAT

Delivery times are approximate (will only be made on business days) and Grupo Moneban is not responsible for delays in delivery times by suppliers of parcel.

1.2 International shipping policy (Customs, tariffs and taxes)

Moneban Group is not responsible Responsible for customs costs that may exist. All charges imposed during or after shipment are the responsibility of the customer (prices, taxes, etc.).

The shipping costs for your order will be calculated and displayed at checkout.

*Rates vary depending on the country